An enterprise resource planning (ERP) system is a set of business applications that are integrated to provide support for core business process activities. Core business process activities may include actions around manufacturing production, logistics, sales, marketing, finance, accounting, human resources, and others. Implementation of an ERP system aids the organizational units in sharing data and knowledge, reducing costs, and improving management of the business processes. Yet, ERP implementations still fail.
- Describe why change management is important to ERP implementation.
- Describe why individuals in an organization may resist change and offer at least three strategies for overcoming resistance.
Share an example of a successful or unsuccessful ERP implementation at an organization of your choosing. Detail why it was successful or not.
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